Hi Lisa, Thank you for sharing your feedback. We're really sorry to hear about your experience with our candles and the delay in customer service. We strive for quality and customer satisfaction, and it’s disappointing to know we fell short. Please reach out to our customer support team with your order details so we can resolve this for you. Your satisfaction is important to us, and we appreciate the opportunity to make it right. Best regards, Customer Care Team

Hi Heather, We're so sorry to hear about your experience with our candles. It’s frustrating when things don’t go as planned, especially for such an important occasion like your wedding. We take quality seriously and would like to help resolve this issue for you. Please reach out to our customer service team with your order details, and we’ll do our best to make it right. Thank you for bringing this to our attention, and we hope to restore your confidence in our products. Best regards, Customer Care Team

Hi Marie, Thank you so much for your amazing review! We’re thrilled to hear that you’ve been enjoying our candles for nine years. It’s great to know they add that extra touch to your entertaining without any worries. Your support means the world to us, and we’re honored to be a part of your special moments. Best regards, Customer Care Team

Hi Christine, Thank you for your fantastic review! We’re so glad to hear you love the votive candles and appreciate their clean burn. It’s great to know that you find them more cost-effective in the long run. We truly appreciate your support! Best regards, Customer Care Team

Hi Eria, Thank you for the fantastic review. We're thrilled to hear that you loved the candles and found the price to be great. Your support means a lot to us! If you need anything else or have more events coming up, feel free to reach out. We appreciate you! Best regards, Customer Care Team